1. Introduction
Your privacy is important to us. www.jaybeindustrial.com / Jaybe LLC is committed to protecting your personal information and using it only when necessary to fulfill your orders, provide customer service, and improve your experience.
2. Information We Request or Require
• Personal Information: Name, address, phone number, email address, payment information, payment method or form.
• Order Information: Products purchased or requested, shipping details, order history.
• Technical Data: IP address, browser type, device type, and website usage.
3. How We Use Your Information
• To process and deliver your orders.
• To provide customer support and respond to inquiries.
• To send updates on the status of your order.
• To improve our website and services.
• To send promotions, new products, or current catalogs.
4. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
• Payment processors (for secure payments).
• Shipping companies (to deliver your order).
• Legal authorities (if required by law).
5. Security
We use standard security measures to protect your personal data. However, no online platform can guarantee 100% security.
6. Cookies
Our website uses cookies to improve your browsing experience. You can disable cookies in your browser at any time.
7. Your Rights
You have the right to access, update, or delete your personal data. Contact us at customer.service@jaybeindustrial.com to make a request.
8. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page.
9. Contact Us
If you have any questions, please contact us at customer.service@jaybeindustrial.com or by phone: (+1) 629-251-7674
Store Policies
1. Orders
• Orders can be placed online 24/7.
• Once your order is placed, you will receive a confirmation email with your order details.
2. Payment
• Our payment methods: credit cards, PayPal, bank transfer, etc.
• All payments are processed securely.
3. Shipping and Delivery
• We ship nationwide [or specify your shipping areas].
• Orders are typically processed within 1 to 5 business days.
• Shipping charges are calculated at checkout.
• You will receive a tracking number once your order ships.
4. Returns and Exchanges
• Returns are accepted within 30 days of delivery for unused and unopened items.
• Contact us at customer.service@jaybeindustrial.com before returning any product.
• Customers are responsible for return shipping unless the product is defective or incorrect.
5. Warranty
• Some items may be covered by the manufacturer’s warranty. Please refer to the product description or contact us for more information.
6. Customer Service
Our support hours are 9:00 AM – 5:00 PM, Monday through Friday.
Please contact us at customer.service@jaybeindustrial.com or call (+1) 629-251-7674 for any questions or concerns.